Help Articles

Find answers to specific questions that come up while using Shop Uploader. We have articles for each error message, paste your error into the search bar to learn more.

Frequently Asked Questions

Articles that show you how to use Shop Uploader features.

490 articles

Can I upgrade or downgrade my Shop Uploader subscription?

This help article covers changing your Shop Uploader subscription

Can I upload images and files from multiple hosting sites?

This help article covers how to upload images and files from multiple sites

Connecting your Etsy account to Shop Uploader

This help article covers connecting your Etsy account to Shop Uploader

How to create and upload your first listing

This help article covers how to upload your completed template to Shop Uploader

How to Export Shops with 1000s of Listings

Large shops have a more complicated process for exporting because they will use up their daily limit of Etsy API requests.

How to Export Listings from Etsy

Learn how to use the Shop Uploader exporter to download your listings from Etsy.

How big can images or digital files be?

This help article covers how big images and digital files can be

How can I contact the team?

This help article covers how to contact the Shop Uploader team

How do I add category-specific product properties to my Shop Uploader templates?

This help article covers how to add category-specific product properties to Shop Uploader

How do I add translations to my templates?

This help article covers how to add translations to your templates

How do I change my affiliate link?

This article covers how to change your affiliate link

How do I change my Shop Uploader subscription?

This help article covers how to change your Shop Uploader subscription

How do I create a Shop Uploader account?

This help article covers how to create a Shop Uploader account

Creating an active Etsy listing with Shop Uploader

This help article covers how to make active Etsy listings

How do I delete my Shop Uploader account?

This article covers how to delete your Shop Uploader account

How do I export my existing listings with Shop Uploader?

This help article covers how to export your existing Etsy listings

How do I get my listing_id with Shop Uploader?

This help article covers how get your Etsy listing_id with Shop Uploader.

How to get your production_partner_ids

This help article covers how to find your production_partner_id

How do I get my shipping_profile_id for Shop Uploader?

This help article covers how to find your shipping_profile_id

How do I get my shop_section_id?

This help article covers how to find your shop_section_id

How do I make a draft Etsy listing with Shop Uploader?

This help article covers how to make draft Etsy listings

How do I sign up for the affiliate program?

This article covers how to sign up for Shop Uploader's affiliate program

How do I submit a Shop Uploader support ticket?

This help article covers how to submit a support ticket

How do I update existing Etsy listings with Shop Uploader?

This help article covers how to update existing Etsy listings using Shop Uploader

How do I upload digital files?

This help article covers how to upload digital files using Shop Uploader

How long does a pending upload take?

This help article covers the average upload time for Shop Uploader

How many uploads am I allowed?

This help article covers how many listings you are allowed with Shop Uploader

How to add images to an Etsy listing with Shop Uploader

This help article covers how to add images to Etsy listings with Shop Uploader

How to add line breaks to the Shop Uploader template

This help article covers how to add line breaks to your upload template

How to add videos to your Etsy listings with Shop Uploader

This help article covers how to add videos to your Etsy listings using Shop Uploader

How do I cancel my subscription?

This article covers how to cancel your Shop Uploader subscription

How to create a Production Partner on Etsy

This help article covers how to create an Etsy Production Partner

How to create an Etsy shipping profile

This help article covers how to create an Etsy shipping profile

How to create an Etsy shop section

This help article covers how to create an Etsy shop section

How to enable translations on Etsy shops

This help article covers how to enable Etsy translations

How to find your product category with Shop Uploader

This help article covers how to find your listing's Etsy product category

How to fix special characters, accents, and emojis with Excel CSVs

This help article covers how to fix your special characters in a Shop Uploader export report.

How to format your template information correctly

This help article covers how to format your uploading template information

How to make a product with variations

This help article covers how make product variations using the Shop Uploader template

How to quickly convert your Google Drive URLs

This help article covers one way to converting your Google Drive Urls

How to update your listing inventory

This help article covers how to update your listing inventory

How to upload files and images with Shop Uploader

This help article covers how to upload file and images with shop Uploader.

How to upload more than 5 digital files to Etsy

This help article covers how to upload more than 5 digital files to Etsy

How to use the Shop Uploader documentation page

This help article covers how to use Shop Uploader's documentation page

Why are my listing images not showing up on Etsy?

This help article goes over why your images might not appear on Etsy.

Listings not showing up on Etsy

This help article goes over some reasons why your listings are not showing up on Etsy.

Why are my product's dimensions not imported to Etsy?

This help article covers why your product dimensions might not be showing up on Etsy.

Why are my product's weights not imported to Etsy?

This help article covers why your product weights might not be showing up on Etsy.

Shop Uploader Pricing: What is a listing?

This help article covers what a listing consists of

Uploading files and images from Amazon Web Services

This help article covers how to upload files and images from Amazon Web Services

Uploading files and images from Dropbox

This help article covers how to upload files and images from Dropbox

Uploading files and images from Google Drive

This help article covers how to upload files and images from Google Drive

Uploading files and images from OneDrive

This help article covers how to upload files and images from OneDrive

Uploading images from Imgur

This help article covers how to upload images from Imgur

Uploading Variations to Etsy

Most listings have different product variations such as Color, Size, and Style. This article shows you how to create listings with variations using Shop Uploader.

What action options should I select?

This help article covers what Shop Uploader's action options do

What are dummy variations?

This help article covers dummy variations

What are parent_skus and skus?

This help article covers how to create parent_skus and skus.

What billing service does Shop Uploader use?

This help article covers what billing service Shop uploader uses

What do the export history statuses mean?

This help article covers Shop Uploader's export history statuses

What do the upload history statuses mean?

This help article covers Shop Uploader's upload history statuses

What do you do with my personal information?

This help article covers what Shop Uploader does with personal information

What is Shop Uploader's refund policy?

This article covers Shop Uploader's refund policy

What languages can I use in my Shop Uploader templates?

This help article covers the usable languages

How do I get my affiliate link?

This article covers how to get your affiliate link

Where is my upload history?

This help article covers where to find your upload history

Which Shop Uploader template should I use?

This help article covers how to choose a Shop Uploader template

Why did my upload fail?

This help article goes over two reasons why your Shop Uploader upload failed.

Why don't all of my variations show up on Etsy?

This help article goes over why your Etsy product variations do not appear on Etsy.

Why is year_made not working?

This help article goes over why your year_made is not working.

Errors and Warnings when using Shop Uploader

Articles that explain errors and warnings you might find when using Shop Uploader.

518 articles

Cannot be a future date for year_made: '...'

This article covers the Cannot be a future date for year_made: '...' error and how to fix it.

'Error: Failed to download image. The host responded with a ... Error. Tried this URL: ...'

This article covers the 'Error: Failed to download image. The host responded with a ... Error. Tried this URL: ...' error and how to fix it.

'Error: Failed to download image. Host redirected the request.

This article covers the 'Error: Failed to download image. Host redirected the request. error and how to fix it.

Error: Invalid [auto_renew] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [auto_renew] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [height] should be a float value.Template has this: '...'

This article covers the Error: Invalid [height] should be a float value.Template has this: '...' error and how to fix it.

Error: Invalid [is_made_to_order] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [is_made_to_order] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [is_personalizable] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [is_personalizable] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [is_supply] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [is_supply] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [is_taxable] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [is_taxable] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [is_vintage] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [is_vintage] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [length] should be a float value.Template has this: '...'

This article covers the Error: Invalid [length] should be a float value.Template has this: '...' error and how to fix it.

Error: Invalid [listing_id] should be a int value.Template has this: '...'

This article covers the Error: Invalid [listing_id] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [overwrite_images] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [overwrite_images] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [personalization_is_required] should be a TRUE/FALSE value.Template has this: '...'

This article covers the Error: Invalid [personalization_is_required] should be a TRUE/FALSE value.Template has this: '...' error and how to fix it.

Error: Invalid [price] should be a float value.Template has this: '...'

This article covers the Error: Invalid [price] should be a float value.Template has this: '...' error and how to fix it.

Error: Invalid [processing_max] should be a int value.Template has this: '...'

This article covers the Error: Invalid [processing_max] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [processing_min] should be a int value.Template has this: '...'

This article covers the Error: Invalid [processing_min] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [quantity] should be a int value.Template has this: '...'

This article covers the Error: Invalid [quantity] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [shipping_profile_id] should be a int value.Template has this: '...'

This article covers the Error: Invalid [shipping_profile_id] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [shop_section_id] should be a int value.Template has this: '...'

This article covers the Error: Invalid [shop_section_id] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [taxonomy_id] should be a int value.Template has this: '...'

This article covers the Error: Invalid [taxonomy_id] should be a int value.Template has this: '...' error and how to fix it.

Error: Invalid [width] should be a float value.Template has this: '...'

This article covers the Error: Invalid [width] should be a float value.Template has this: '...' error and how to fix it.

Error: Monthly usage exceeded for 'create / update' actions.

This article covers the Error: Monthly usage exceeded for 'create / update' actions. error and how to fix it.

Error: Monthly usage exceeded for 'inventory' actions.

This article covers the Error: Monthly usage exceeded for 'inventory' actions. error and how to fix it.

Error: This product was not processed.

This article covers the Error: This product was not processed error and how to fix it.

Error validating [action]: ''inventory', 'False''

This article covers the Error validating [action]: ''inventory', 'False'' error and how to fix it.

Error validating [production_partner_#]: '...'

This article covers the Error validating [production_partner_#]: '...' error and how to fix it.

Error validating [when_made]: '...'

This article covers the Error validating [when_made]: '...' error and how to fix it.

EtsyError: A shipping_profile_id is required for physical listings.

This article covers the EtsyError: A shipping_profile_id is required for physical listings. error and how to fix it.

'EtsyError: Cannot delete a listing in state: removed'

This article covers the 'EtsyError: Cannot delete a listing in state: removed' error and how to fix it.

EtsyError: Could not find a Listing with listing_id = ...

This article covers the EtsyError: Could not find a Listing with listing_id = ... error and how to fix it.

EtsyError: Failed to send listing file

This article covers the EtsyError: Failed to send listing file error and how to fix it.

EtsyError: Failed to send listing image

This article covers the EtsyError: Failed to send listing image error and how to fix it.

'EtsyError: File names must be between 3 and 70 characters and contain only letters, numbers, hyphens, underscores, or periods.'

This article covers the 'EtsyError: File names must be between 3 and 70 characters and contain only letters, numbers, hyphens, underscores, or periods.' error and how to fix it.

'EtsyError: File not uploaded'

This article covers the 'EtsyError: File not uploaded' error and how to fix it.

'EtsyError: [{path:/marketplace,type:invalid_marketplace,message:Oh dear, you cannot sell this item on Etsy.}]'

This article covers the 'EtsyError: [{path:/marketplace,type:invalid_marketplace,message:Oh dear, you cannot sell this item on Etsy.}]' error and how to fix it.

EtsyError: Invalid taxonomy_id

This article covers the EtsyError: Invalid taxonomy_id error and how to fix it.

EtsyError: [{path:/tags,type:regexp_no_match,message:is not valid}]

This article covers the EtsyError: [{path:/tags,type:regexp_no_match,message:is not valid}] error and how to fix it.

EtsyError: The Listing Images for this Listing are in an inconsistent order.

This article covers the EtsyError: The Listing Images for this Listing are in an inconsistent order. error and how to fix it.

EtsyError: There was a problem with /values : cannot be more than 70 items

This article covers the EtsyError: There was a problem with /values : cannot be more than 70 items error and how to fix it.

Etsy Inventory is not backwards compatible

This article covers the Etsy Inventory is not backwards compatible error and how to fix it.

Invalid [action]: '...'

This article covers the Invalid [action]: '...' error and how to fix it.

Invalid [description]: '...'

This article covers the Invalid [description]: '...' error and how to fix it.

Invalid [dimension_unit]: '...'

This article covers the Invalid [dimension_unit]: '...' error and how to fix it.

Invalid [height]: '...'

This article covers the Invalid [height]: '...' error and how to fix it.

Invalid [image_position] : '...'

This article covers the Invalid [image_position] : '...' error and how to fix it.

Invalid [image_url] : '...'

This article covers the Invalid [image_url] : '...' error and how to fix it.

Invalid [is_taxable]: '...'

This article covers the Invalid [is_taxable]: '...' error and how to fix it.

Invalid [length] : '...'

This article covers the Invalid [length] : '...' error and how to fix it.

Invalid [listing_id] : '...'

This article covers the Invalid [listing_id] : '...' error and how to fix it.

Invalid [listing_state] : '...'

This article covers the Invalid [listing_state] : '...' error and how to fix it.

Invalid [materials] : '...'

This article covers the Invalid [materials] : '...' error and how to fix it.

Invalid physical product. Physical products are not allowed to have downloadable digital files on Etsy.

This article covers the Invalid physical product. Physical products are not allowed to have downloadable digital files on Etsy. error and how to fix it.

Invalid [price] : '...'

This article covers the Invalid [price] : '...' error and how to fix it.

Invalid [processing_max] : '...'

This article covers the Invalid [processing_max] : '...' error and how to fix it.

Invalid [processing_min] : '...'

This article covers the Invalid [processing_min] : '...' error and how to fix it.

Invalid product dimensions. Requires length >= width >= height

This article covers the Invalid product dimensions. Requires length >= width >= height error and how to fix it.

Invalid product quantity. Product listings must have at least one product with an inventory quantity greater than zero

This article covers the Invalid product quantity. Product listings must have at least one product with an inventory quantity greater than zero error and how to fix it.

Invalid [quantity] : '...'

This article covers the Invalid [quantity] : '...' error and how to fix it.

Invalid [sku] : '...'

This article covers the Invalid [sku] : '...' error and how to fix it.

Invalid [styles] : '...'

This article covers the Invalid [styles] : '...' error and how to fix it.

Invalid [tags] '...'

This article covers the Invalid [tags] '...' error and how to fix it.

Invalid [taxonomy_id] : '...'

This article covers the Invalid [taxonomy_id] : '...' error and how to fix it.

Invalid [title]: '...'

This article covers the Invalid [title]: '...' error and how to fix it.

Invalid [type] : '...'

This article covers the Invalid [type] : '...' error and how to fix it.

Invalid [weight_unit] : '...'

This article covers the Invalid [weight_unit] : '...' error and how to fix it.

Invalid [weight] : '...'

This article covers the Invalid [weight] : '...' error and how to fix it.

Invalid [who_made] : '...'

This article covers the Invalid [who_made] : '...' error and how to fix it.

Error: Invalid [length] should be a float value.Template has this: '...'

This article covers the Error: Invalid [length] should be a float value.Template has this: '...' error and how to fix it.

Missing data for a physical product. Column is required: 'shipping_profile_id'

This article covers the Missing data for a physical product. Column is required: 'shipping_profile_id' error and how to fix it.

Must provide a year_made unless the product is_made_to_order or is_vintage. Template has year_made: '...'

This article covers the Must provide a year_made unless the product is_made_to_order or is_vintage. Template has year_made: '...' error and how to fix it.

One of the variations has an invalid image_for_option

This article covers the One of the variations has an invalid linked_image_for_option error and how to fix it.

Product is personalizable but the template does not set personalization_instructions.

This article covers the Product is personalizable but the template does not set personalization_instructions. error and how to fix it.

Warning: Provided variations without linking any images to variations.

This article covers the Warning: Provided variations without linking any images to variations. error and how to fix it.

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